FAQ

Where are you based?

We are based at the University of Liverpool, United Kingdom.

Where do you ship?

We ship worldwide!

When will my order be shipped?

Please allow the following approximate time for your package to be delievred:

UK: 3-5 business days
Europe: 5-7 business days
Rest of world: 7-9 business days

Tracked shipping is available at checkout and highly recommended to avoid lost packages.

What is your returns policy?

All sales are final and we're not responsible for lost, damaged, or stolen items during transit. Contact us if there are any issues and we will try and help you resolve these.

Data Privacy

The only data we see is your name, email and postal address details, which we use to complete your order. These will never be shared or sold to anyone.

Get in touch!

Feel free to reach out to us via our contact page, Twitter (@ContamClub), or Bluesky (@contamclub.bsky.social) to get any assistance and we'll do our best to help you with anything.